OUR WARRANTY

At vivati, we have absolute confidence in the quality of our products, and we demonstrate this belief with robust guarantee offerings. Each of our commercial display products is designed to endure, and to prove our commitment, we include a 3-year commercial guarantee as standard with every product purchased. This guarantee is our assurance to you that our products are free from manufacturing defects in both material and workmanship under normal use and service.

Standard

Our standard 3-year commercial guarantee covers repair or replacement of the product, ensuring that any issues arising during this period, which are not due to misuse or abnormal wear and tear, are completely managed by us. This is a testament to our faith in the durability and reliability of our products, as well as our dedication to providing our clients with a seamless and trouble-free experience.

However, we appreciate that for many businesses, a longer guarantee period provides an added level of confidence. For this reason, we offer an upgrade option to extend your guarantee to cover a 5-year period. This extended guarantee can be added at the point of sale for an additional charge, offering you two additional years of peace of mind.

Extended

Our 5-year extended guarantee incorporates all the benefits of our standard guarantee, safeguarding your product's longevity and our continued support. We are committed to upholding our products' high performance throughout this period and beyond.

Our guarantee offerings reflect our commitment to customer satisfaction and our confidence in the quality of our products. Both the standard 3-year guarantee and the optional 5-year extended guarantee offer comprehensive protection against manufacturing defects, helping you protect your investment in our products.

Standard

Our standard 3-year commercial guarantee covers repair or replacement of the product, ensuring that any issues arising during this period, which are not due to misuse or abnormal wear and tear, are completely managed by us. This is a testament to our faith in the durability and reliability of our products, as well as our dedication to providing our clients with a seamless and trouble-free experience.

However, we appreciate that for many businesses, a longer guarantee period provides an added level of confidence. For this reason, we offer an upgrade option to extend your guarantee to cover a 5-year period. This extended guarantee can be added at the point of sale for an additional charge, offering you two additional years of peace of mind.

Extended

Our 5-year extended guarantee incorporates all the benefits of our standard guarantee, safeguarding your product's longevity and our continued support. We are committed to upholding our products' high performance throughout this period and beyond.

Our guarantee offerings reflect our commitment to customer satisfaction and our confidence in the quality of our products. Both the standard 3-year guarantee and the optional 5-year extended guarantee offer comprehensive protection against manufacturing defects, helping you protect your investment in our products.

24 Hour Support

In the event of a product issue, our dedicated customer service team is ready to assist you promptly and professionally, minimising downtime and ensuring your business's smooth operation. Trust in our dedication to excellence, and choose a guarantee that suits your business requirements.

Lifetime Support

We have a dedicated support team to provide lifetime technical support, project support and training.

Free UK Shipping

Free UK shipping & aboard shipping available - customs and duties taxes included.

Quality Technology

High resolution, immersive digital display solutions that stand the test of time.