Software Renewal & Cancellation Policy

OVERVIEW

Our Content Management System enables individuals of all technical backgrounds and resource levels to craft and schedule content effortlessly. The user-friendly interface empowers you to take charge, constructing content that resonates with your audience's interests. Leverage your existing images, videos, and websites to fashion tailor-made layouts. With a simple button press, your content can be dispatched globally. Additionally, you can issue remote commands, allocate distinct user permissions, time your content's appearance, and preview it conveniently from your PC.

SUBSCRIPTION OPTIONS

We recognise the diverse needs of various projects and applications. Hence, our array of adaptable subscription choices is designed to address your specific requirements. When you purchase a specific screen, you will have the option to add on a Content Management System (CMS) to update and manage your commercial display network. Our subscription options are as followed: 

  • Plug & Play - Screen only, no CMS subscription¬†
  • 1-Year Plan - Screen and 1 years CMS subscription
  • 3-Year Plan - Screen and¬†3¬†years CMS subscription
  • 4-Year Plan - Screen and¬†4¬†years CMS subscription
  • Lifetime-Year Plan - Screen and¬†Lifetime¬†years CMS subscription

Please note, every screen purchased will have the ability to use the plug and play set up if required, regardless if a subscription plan has been selected. 

CANCELLATION

Once you have purchased your CMS subscription, you can only get a cancellation and refund if you return the screen - please view our 14 day return policy here.

The CMS is one flat cost from the point of purchase and if you would no longer like to use your subscription, you can revert back to the plug and play option. However, the CMS subscription will still be active and available up until the end of the selected subscription duration. 

Please note, the CSM subscription starts at the point of purchase. 

RENEWAL

Your CMS subscription will automatically finish at the end of your selected subscription length (1 Year, 3 Years, 4 Years). If you wish to renew your subscription, please contact our sales team for more information and pricing.

In the event of not renewing your subscription, your screen will remain functional in Plug and Play mode. You have the flexibility to rejoin the subscription at your convenience.

TRANSFER OF LICENSE 

Should a CMS license be acquired alongside a product, it cannot be transferred to alternate products. However, if a product possessing a valid CMS license experiences a hardware malfunction within its warranty timeframe and necessitates replacement, WE will facilitate the transfer of the CMS license under such circumstances.